Bad Customer Service.
  • I am trying to check the status of a defective product I returned to Basecam Electronics about 2 months ago. I was told by Dimitry, about a month ago, that he would check on this and get back to me the following Monday. This never happened. I inquired again. I got no response.

    I use Basecam products exclusively in the drones I build and usually find them to be the best on the market. The board I returned was simply bad out of the box and I would like to get it repaired or replaced but I am getting no response in the customer service department. Is this the way Basecam Electronics do business?