Basecam support not helpful?
  • I'm having issues with support. They don't seem to know anything about the 4096 encoder board they sell. It's incredibly frustrating to buy a product that has no support documentation, and they have support know nothing about it either.
  • Same with me! I have purchased some 4096's and having difficulty mounting them including the magnets as there is no meaningful documentation or sources of information.
  • Hello,
    This is just a breakout for the encoder IC. The datasheet and more information you can find here: https://www.rls.si/en/am4096-12-bit-rotary-magnetic-encoder-chip

    We will update the product page providing this link.